Shipping Policy

Shipping Policy

Type of shipping

Richarmshardware shipped around the world. Our main mode of transportation is FedEx / UPS / DHL / 4PX, they are international express transportation companies, safe and fast. 
For express delivery such as FedEx / UPS / DHL / 4PX, we provide transportation insurance to protect your package from any loss or damage. 
You can add some items to the shopping cart to get accurate information, and you will find the relevant transportation mode and freight in the shopping cart.


The freight depends on the weight of your item and the destination. The freight depends on the order quantity, weight and address. 
Please note that the international express mode is more expensive than the standard model. But it's safe and fast. There are some standard modes of transportation, and the cost may be lower, but package loss or delay often occurs, and there is almost no insurance for package loss.
If your order is small and only used for sample quality inspection, you can choose standard transportation modes, such as EMS or 4PXstandard transportation.
If your order is a wholesale order, we strongly recommend the express delivery mode like FedEx / UPS / DHL. When the package is large, the transportation cost is actually similar to or cheaper than the standard transportation mode.

Processing time

Our order processing time is 2-7 working days after your payment. After the delivery is completed, the tracking number (if applicable) will be sent to your email registered in Richarmshardware.

Delivery time

For DHL, FedEx, ups and other express transportation or other express transportation according to your location, the transportation time is 3-7 working days. Most of the time, even in the peak sales season, the transportation time of express delivery mode is stable.
For standard freight, it usually takes 6-10 working days to reach most destination countries in the world. For some countries, it takes 15-30 days. In peak season, it takes longer depending on the custom state. The waybill number can usually be traced on the corresponding express website 1 to 2 days after delivery. Sometimes there may be a slight delay before a package becomes traceable when it is recorded by the respective carrier. This is beyond our control, so we urge our customers to be patient.
Sometimes, in the peak sales season, we may cancel some standard transportation, because the transportation time is affected, which is not conducive to our customers' shopping experience.
Annual Chinese public holidays
Chinese New Year, Labor Day (May 1st every year) and Chinese National Day (October 1st every year). Please note that all delivery times will be affected at these times of the year as services from all our suppliers and logistics operators will be disrupted. It is usually delayed by 3-4 days, sometimes even longer. We apologize for any delay during this period and ask our customers to be patient.